Terms


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kids Shopping Service Limited's (aka ShortStitch) relationship with you. If you disagree with any part of these terms and conditions, please do not use our website.

The term "ShortStitch" or "us" or "we" refers to the owner of the website. Our company registration number is 9265958 in the Registrar of Companies in England and Wales.

The term "you" refers to the user or viewer of our website.

US: The styling, delivery and returns service are provided to you are complimentary within the United Kingdom. The products that we provide to you are owned by ShortStitch, and loaned to you to try in the comfort of your own home.

YOU: Are under no obligation to purchase any of the items we send you, unless you choose to keep them. You are obligated to return them to us in the same saleable condition.

FEEDBACK: We'll talk to you about what worked for, what didn't work for you as well as any general comments that'll help us get you the right clothes.  This will help us improve our service to you.

SHIPPING: We track every delivery - so you don't have to worry about items going missing. Our delivery partner will text or email a timeslot, so that you know when you are about to receive the parcel.  We will let you know that we've received your return so you don't have to worry.

IDENTITY VALIDATION: To keep our service free, we must verify your identity. The easiest way for both of us is to complete a £1.00 transaction, or setup a direct debit prior to shipping your Box of YAY! This will be deducted from your first purchase.

PAYMENTS: Once we collect the items to be returned to ShortStitch, we will send you an invoice for the items you have kept. This includes a payment link, and are due to pay within 5 days. If you fail to pay, we will charge the card you registered with. We offer a 1% discount for setting up a direct debit, as it makes life easier for both of us!

YOUR DATA: We will only use this information you have provided to put you in touch with the best possible clothes to suit your children from a collection that we create from the stock we hold across our brands. We will never sell your data.